Please read these Terms & Conditions carefully before using the Elvoraan website or placing an order. By accessing our website, creating an account, or purchasing products from us, you agree to these Terms & Conditions.

The terms “We,” “Us,” “Our,” and “Elvoraan” refer to AM FASHION HUB, operating under the brand name Elvoraan. The terms “You,” “Your,” “User,” and “Customer” refer to any person accessing or using our website.

1. About Elvoraan

Elvoraan is an online jewelry store offering fashion and jewelry products to customers within India.

We reserve the right to refuse service, cancel orders, or restrict access to our website in cases of suspected fraud, misuse, suspicious activity, or violation of these Terms & Conditions.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, slight variations in color, appearance, finish, size, or design may occur due to photography, lighting, screen settings, or manufacturing differences.

Jewelry should be handled and stored carefully. Avoid unnecessary exposure to water, perfumes, chemicals, cosmetics, and excessive moisture to help maintain its appearance.

3. Account & Security

You may be required to provide certain information when placing an order or creating an account.

You are responsible for providing accurate information and maintaining the security of your account details.

Please notify us immediately if you believe your account or information has been accessed without authorization.

4. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR).

Prices, product availability, discounts, offers, and other details may change without prior notice.

Payments are processed through authorized payment providers. We do not store complete payment card information on our own servers.

5. Orders

When you place an order, you agree to provide accurate billing, shipping, contact, and payment information.

We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraudulent activity, incorrect pricing, product availability issues, or incorrect customer information.

If an order is cancelled after payment has been successfully received, an applicable refund will be processed according to our refund procedures.

6. Shipping & Delivery

We currently deliver orders within India.

Orders are generally dispatched within 1–2 business days after successful order confirmation.

Estimated delivery is generally 5–7 business days after dispatch, depending on the delivery location and courier service.

Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, operational issues, or circumstances beyond our control.

Elvoraan is not responsible for delays caused by third-party courier or logistics providers.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Requests to change the delivery address may only be accepted before the order is dispatched. Once an order has been dispatched, we may not be able to modify the delivery address.

8. Order Tracking

After your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or other available communication methods.

Tracking information and updates depend on the courier partner's system.

9. Damaged or Incorrect Products

Please inspect your order immediately after receiving it.

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging.

We will review the issue and, where applicable, arrange a replacement or refund according to our policies.

10. Cancellation, Returns & Refunds

Orders may generally be cancelled only before dispatch.

Once an order has been dispatched, cancellation may not be possible.

Returns and refunds are subject to our Return & Refund Policy, including the applicable 7-day return period and eligibility requirements.

11. Offers & Discounts

Promotional offers and discount codes are subject to their specific terms.

Unless otherwise stated:

• Discounts cannot be exchanged for cash.
• Discounts cannot be combined with other offers.
• Minimum purchase requirements must be met.
• Certain products or orders may be excluded from promotional offers.
• We reserve the right to modify or discontinue an offer at any time.

12. Intellectual Property

All content on the Elvoraan website, including:

• Logo and branding
• Product photographs
• Product descriptions
• Graphics
• Videos
• Text
• Website design
• Other original content

is owned by or licensed to Elvoraan, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

13. User Conduct

You agree not to:

• Use our website for unlawful purposes.
• Provide false or misleading information.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with the operation or security of our website.
• Violate the intellectual property rights of Elvoraan or others.

We may suspend or terminate access if these Terms are violated.

14. Third-Party Services & Links

Our website may use third-party services such as payment providers, shipping partners, analytics services, and other technology providers.

We may also provide links to third-party websites. Elvoraan is not responsible for the content, policies, security, or practices of third-party websites.

15. Limitation of Liability

To the extent permitted by applicable law, Elvoraan shall not be responsible for losses or damages arising from:

• Misuse or improper care of jewelry.
• Delays caused by third-party delivery providers.
• Temporary website downtime or technical problems.
• Events outside our reasonable control.
• Variations in product appearance caused by lighting, photography, or screen settings.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded or limited.

16. Indemnification

You agree to indemnify and hold harmless Elvoraan, AM FASHION HUB, its employees, affiliates, and service providers from claims, losses, liabilities, damages, or expenses arising from your misuse of the website or violation of these Terms & Conditions.

17. Termination

We may suspend or terminate access to our website, cancel orders, or restrict accounts if we reasonably believe that fraudulent, abusive, unlawful, or prohibited activity has occurred.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any dispute arising from the use of our website or purchase of our products shall be subject to the jurisdiction of the courts located in Hapur, Uttar Pradesh, India, to the extent permitted by applicable law.

19. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect.

20. Contact Information

For questions, support requests, or concerns regarding these Terms & Conditions, please contact us:

Legal Business Name: AM FASHION HUB
Brand Name: Elvoraan
GSTIN: 09AXBPM7686G1ZZ
Address: Azampur (Depha), Near Pilkhuwa, Hapur, Uttar Pradesh – 245304, India
Email: elvoraan@gmail.com
Customer Care: +91 9756 815 181

Website: Elvoraan

Important correction

Your original text says “Elvoraan refers to Delight Enterprises” and later says “AM FASHION HUB.” Those two legal-business names conflict. If AM FASHION HUB is your actual legal business name, the version above consistently uses AM FASHION HUB as the legal entity and Elvoraan as the brand.