Privacy policy

At Elvoraan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or communicate with us. Our store is powered by Shopify.

Personal Information We Collect

Depending on how you use our store, we may collect:

  • Contact information: Name, email address, phone number, billing address, and shipping address.
  • Payment information: Payment details, transaction information, and payment confirmation.
  • Order information: Products you view, add to cart, purchase, return, exchange, or cancel.
  • Communication information: Information you provide when contacting our customer support.
  • Device information: IP address, browser, device, and network information.
  • Usage information: Information about how you interact with and navigate our website.

How We Collect Your Information

We may collect information:

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically through cookies and similar technologies when you use our website.
  • From service providers who help us operate our store.
  • From business partners or other third parties.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Process payments and arrange shipping.
  • Provide customer support.
  • Process returns, refunds, and exchanges.
  • Improve and personalize your shopping experience.
  • Send order-related notifications.
  • Send marketing and promotional communications where permitted.
  • Prevent fraud and protect the security of our store.
  • Comply with applicable legal requirements.

How We Share Your Information

We may share necessary information with Shopify and trusted service providers that help us operate our business, including payment processing, shipping, fulfillment, customer support, analytics, and technology services.

We may also share information with marketing partners, affiliates, or third parties when necessary to provide our Services, fulfill your requests, comply with legal obligations, or protect our rights and customers.

Shopify

Our store is hosted on Shopify, which processes information related to your use of our store to provide and improve its services. Information submitted through our store may be transmitted to Shopify and certain third-party service providers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy, security, or content of websites that we do not control. We recommend reviewing their privacy policies before providing them with your personal information.

Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the applicable age of majority.

Security & Retention

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

We retain personal information only for as long as reasonably necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on applicable law, you may have rights to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Request a copy or transfer of certain information.
  • Opt out of promotional communications.

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing certain requests.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live when necessary to provide our Services or work with our service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Services, or legal requirements. Any updated version will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Elvoraan
Email: elvoraan@gmail.com
Phone: +91 9756 815 181

Important: Before publishing this on your Shopify store, make sure the contact details, data practices, marketing practices, and legal statements accurately reflect what Elvoraan actually does.