Elvoraan ("we" and "us") is the operator of (https://www.elvoraan.com/) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Shipping Costs

We provide free shipping. Shipping costs are calculated  in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

Delivery Terms

In general, domestic shipments are in transit for 17-20 days. We do deliver out of India.

Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday - Saturday during standard business hours, except on International holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. If after ordered you want to change address delivery. You can contact our support team.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Tax

Sales tax has already been applied to the price of the goods as displayed on the website

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order

has already been dispatched, please refer to our refund policy.